NGO Recruitment at IOM – Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This mandate has resulted in the international transport of more than 15million migrants and refugees worldwide.
NGO Recruitment at IOM – Core Functions / Responsibilities:
1. NGO Recruitment at IOM successful applicant will Oversee up to four teams of staff members who are undertaking movement operations
activities in Nigeria, including activities related to field support, movements, data processing and
compliance. Support staff development processes such as hiring, providing training, assigning
duties, and giving feedback to staff members on their performance on a regular basis to ensure
high quality work and the accurate completion of activities.
2. Oversee the efficient and effective management of airport services for arriving and departing
individuals, including in relation to documentation, luggage, escorts, and special services.
Ensure staff deliver the highest quality service, interact appropriately with airport and
government officials, and handle urgent issues as they occur. Monitor the work schedule,
validate hours, and process relevant financial paperwork in coordination with the IOM finance
3. Oversee staff as they assist individuals at transit centers or third-party facilities. Monitor the
weekly shift schedule, ensuring coverage is adequate to maintain a professional, safe, secure,
and clean environment; address issues as they arise and continually seek ways in which IOM
can improve services. For third party facilities, regularly conduct checks to ensure
accommodation is up to IOM standards. Manage assets and inventories, process financial
paperwork, supervise quality control of vendors, and manage the transit center vehicles and
related schedules, staff, and paperwork, if relevant.
4. Ensure interpretation services are coordinated for individuals at the airport, in transit centers,
camps, consolidation points and third-party facilities or during transport by air, ground or water,
handling financial paperwork related to interpretation services as needed. Supervise the
coordination of transportation from consolidation points, transit centers and third-party facilities,
ensuring service providers meet IOM standards. Oversee pre-departure counselling on
pre-embarkation procedures and special needs, such as meals, medication, wheelchairs, and
5. Oversee the completion of all bookings by Movements staff members in accordance with the
Handbook of IOM Tariffs (HIT). Ensure compliance with program-specific SOPs and supervise
the distribution of travel information to stakeholders. Oversee the creation of movement data
files and oversee Movements staff members as they compile and analyze descriptive statistics.
Certify and handle the processing of vendor-incurred costs.
6. Ensure Data Processing staff members are undertaking secure storage of documentation and
data in accordance with IOM principles and guidelines and that they are dispatching travel
documents and coordinating exit permits and travel documents in a timely manner. Oversee the
preparation of regular data mining reports on MiMOSA; advise management on possible issues
which need attention and suggest corrective actions.
7. Ensure compliance activities related to project monitoring and evaluation, training, youth
services, project reporting, project support and protection are being carried out efficiently and
effectively by the Operations Specialist, Compliance and that they are reporting regularly on the
work being accomplished, particularly in relation to training of Movement Operations staff
members and youth service activities at IOM transit centers.
8. Liaise with airlines on a regular basis and represent the best interest of beneficiaries and
clients for competitive fares with the most direct routing. Liaise with other teams and units in
IOM Nigeria and with external partners such as government authorities, relevant embassies,
and the United Nations High Commissioner for Refugees (UNHCR). As needed, represent IOM
at partner meetings and conferences.
9. Supervise the handling of at-risk and sensitive cases in accordance with IOM’s policies,
procedure, and guidance in the Movement Management Manual (MMM), including assistance
for unaccompanied refugee minors (URMs). Ensure IOM is adequately training staff members
on working with at-risk and sensitive cases and is mainstreaming prevention of sexual
exploitation and abuse (PSEA) through the awareness and training sessions for staff and
10. Supervise quality assurance procedures, ensuring checks are being regularly undertaken by
staff members and incident reports are being submitted to and responded to in an efficient
manner. Prepare statistics and report regularly to the Programme Manager (MPA) on relevant
activities. Work to streamline how reports are prepared and presented in order to improve
services and ensure data on all procedures is compiled, summarized, and presented in a timely
11. Demonstrate a comprehensive understanding of relevant Movement Operations SOPs and
Movements-related systems and databases (including iGATOR, MiMOSA, SAR, and Amadeus),
as well as the ability to remain professional, impartial, and unbiased during all interactions with
migrants and colleagues per the IOM Code of Conduct and instruction on the prevention of
sexual exploitation and abuse (PSEA).
12. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with
standards of conduct and data protection rules. Alert Programme Manager (MPA) or
management of any non-compliance to SOPs or codes of conduct by IOM staff members or
13. Perform such other duties as may be assigned.
NGO Recruitment at IOM – Required Qualifications and Experience:
- Master’s degree in Political or Social Science, International Relations, Humanitarian Affairs,
Development Studies, Peace and Conflict Studies or a related field from an accredited
academic institution with two years of relevant professional experience; or
- University degree in the above fields with four years of relevant professional experience.
- Experience in Movement Operations especially with IOM, is highly preferred;
- Experience in Assisted Voluntary Return and Reintegration programming and staff travel
coordination is a substantial asset;
- Knowledge of Movement Operations program implementation and familiarity with IOM’s
administrative, financial, and business rules and practices is desirable;
- Ability to develop, monitor and review standard operating procedures; and,
- Experience working with state and non-state partners, including building their capacity, is
- Strong written and verbal communication skills and ability to effectively communicate with and
supervise a team;
- Demonstrated proficiency with IGator, MiMOSA, SAR, and Amadeus; and,
- Excellent computer skills and a high level of proficiency in spreadsheet and database
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in
English and have at least a working knowledge of one additional UN Language (French,
Spanish, Arabic, Russian or Chinese).
For all applicants, fluency in English is required (oral and written).
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
NGO Recruitment at IOM – Required Competencies:
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
- Professionalism: demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
- Teamwork: develops and promotes effective collaboration within and across units to achieve
shared goals and optimize results.
- Delivering results: produces and delivers quality results in a service-oriented and timely
manner; is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: continuously seeks to learn, share knowledge and
- Accountability: takes ownership for achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.
- Communication: encourages and contributes to clear and open communication; explains
complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
- Leadership: provides a clear sense of direction, leads by example and demonstrates the
ability to carry out the organization’s vision; assists others to realize and develop their potential.
- Empowering others & building trust: creates an atmosphere of trust and an enabling
environment where staff can contribute their best and develop their potential.
- Strategic thinking and vision: works strategically to realize the Organization’s goals and
communicates a clear strategic direction.
IOM’s competency framework can be found at this link
Competencies will be assessed during a competency-based interview.
NGO Recruitment at IOM – Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates will remain eligible to be appointed in a similar position for a period
of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and security clearances. Subject to certain
exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or
after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
NGO Recruitment at IOM – How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 19 April 2022 at the latest, referring to NGO Recruitment at IOM advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their NGO Recruitment at IOM application.
Only shortlisted candidates will be contacted.
NGO Recruitment at IOM – For further information please refer to: www.iom.int/recruitment
NGO Recruitment at IOM – Posting period:
From 06.04.2022 to 19.04.2022
NGO Recruitment at IOM – No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
NGO Recruitment at IOM – Job Type: Full-time
Click here to apply for NGO Recruitment at IOM official page