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Ascentech Services Recruitment – Ascentech Services Recruitmentclients in the Telecommunication industry is recruiting to fill some position, interested applicant are encouraged to apply, for more details read more.
Job Title For Ascentech Services Recruitment
Entry Level – Customer Service Executive (CSE)
Location: Lagos (Mainland & Island)
Employment Type: Full-time
Job Summary For Ascentech Services Recruitment:
Our client is looking to hire a fresh graduate with excellent communication skills for the role of a customer service executive in their reputable company.
Job Responsibilities For Ascentech Services Recruitment:
Manage large amounts of incoming phone calls and generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Qualifications / Requirements for Ascentech Services Recruitment
HND / BSc in related field
1-2 years proven experience as a Customer Support or Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
N65,000 monthly gross.
How To Apply For Ascentech Services Recruitment:
20th January, 2023.
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